Why Is Stuff Hard?


Saltzer, J. H. and M. F. Kaashoek. 2009. Principles of Computer System Design: An Introduction.

Section 1.1.1 "Common Problems of Systems in Many Fields" (7pp)

Connection 1: Perrow on systems Citation Classics (1p), Short Blog Post, original article in ASR on JSTOR.
Connection 2: Ryan on why organizations are not like people.

Section 1.2 "Sources of Complexity" (6pp)

Section 1.3 "Coping with Complexity I" (8pp)


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