Q91. Sketch flow chart that captures logic of the following process.
Organization consists of intake personnel, counselors, followup social workers, and clerical staff.
When a new client contacts the organization intake personnel determine which of four types of case it is by asking two questions. If a client is returning having already been "typed" she is sent to the appropriate waiting room. Types 1 and 3 are referred to counselor A, type 2 to counselor B, type 4 to counselor C.
Client goes to waiting room until counselor is free. Sessions take 1 hour so the wait can be long. If more than one person waiting client is advised to go away and come back later.
In session, if the client is over 18 they get treatment protocol 1 otherwise they get treatment protocol 2.