16. In some countries (and in some parts of this country) bus queues are more orderly and more common than in others. In other words, in some places people actually form a nice neat line starting at the spot where the bus will pull up so that people can board in exactly the order they arrived at the stop. What’s a common phrase for the norm used in such cases? Under what kinds of conditions would you expect strict queuing vs. more nonchalant “standing around”? Can you express the plusses and minuses in terms of deadweight loss and transaction costs?